among Platform Privacy Notice

This page describes what we collect when you use among and how we keep that data protected. When you register an account, deposit via DANA or e-wallet, or log in on your phone, we collect information necessary to verify your identity, process your transactions, and operate our platform safely. We do not sell your personal information to third parties, and we do not use your data for marketing purposes without your consent.

Our privacy practices comply with Indonesian data-protection principles and international standards. We store your data securely on encrypted servers and limit access to authorized staff. We also explain how you can access, correct, or delete your information, and what rights you have under local law.

If you have questions about how we handle your data, contact our support team via email or live chat in your among account.

What Data We Collect on among

Account Registration and KYC Verification

When you create an among account, we collect your email address, phone number, full legal name, date of birth, and national ID number. We use this information to verify your identity and comply with anti-money-laundering regulations. We ask you to upload a photo of your ID card (Indonesian KTP, passport, or driving licence) and a selfie holding your ID. We store these photos securely on encrypted servers and use them only for verification purposes. We do not share your ID photos with third parties except as required by law or court order.

We also collect your IP address and device information when you access among. This helps us detect fraudulent login attempts and protect your account from unauthorized access.

Payment and Transaction Data

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we collect transaction records including the amount, timestamp, and payment method. We store this data to process your deposits, facilitate withdrawals, and comply with financial regulations. We also record your betting history, game results, and account balance changes.

We do not store your full payment credentials (credit card numbers, e-wallet passwords, or bank account passwords). Payment processors handle sensitive credential data directly. We receive only confirmation that a transaction succeeded or failed.

Game and Betting Activity

We record your game activity on among—which games you play, how much you stake, and the outcomes. We use this data to calculate your balance, process payouts, and detect fraud or abuse. For football markets on Liga 1, Piala AFF, and other tournaments, we log your bets and odds at the time you placed them. For live-dealer tables, we record your bet amounts and settlement details. For slots and esports betting, we track spins and match results.

We also collect information about your device and connection—such as your mobile operating system (Android or iOS), browser type, screen resolution, and internet speed. This helps us optimize the among experience on different devices.

Cookies and Tracking Technologies

We use cookies to keep you logged into your among account and to remember your preferences (such as your selected language or game category). Cookies are small text files stored on your phone or desktop browser. They help us provide a seamless experience without asking you to log in on every page load.

We also use analytics cookies to understand how users interact with among. We analyze which features are popular, where users encounter technical issues, and how long sessions typically last. We do not use this data to track individual users across the web—only to improve our platform.

How We Use and Protect Your Data

Third-Party Data Processors on among

We use third-party service providers to operate among securely. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank partners) handle transaction approvals and settlements. Our hosting provider stores our servers. Our email service provider sends account notifications. We have written agreements with all third parties requiring them to protect your data and use it only for the purpose we specify.

Some of our servers may be located outside Indonesia. This means your data may be transferred to data centers in other countries. These transfers are encrypted and comply with data-protection principles. You acknowledge this when you use among.

Data Security and Encryption

We encrypt your among account password and all data transmitted between your phone and our servers. We use industry-standard encryption (TLS) to protect your connection. Your password is hashed with a cryptographic algorithm so that even our staff cannot see your plain-text password.

We do not claim "standard security practices" or "standard security practices" because no system is non-specific info secure. However, we undertake standard security practices: we regularly update our software, we audit our systems for vulnerabilities, and we limit employee access to sensitive data. If we detect a data breach, we notify affected users as required by law.

• 1
  Data collectionAt registration

  We collect your email, ID, phone, and payment information for verification and transaction processing.

• 2
  EncryptionAlways in transit

  Your password and account data are encrypted. Payment credentials are handled by third-party processors.

• 3
  Data retentionSeven years

  We retain your data seven years after account closure to comply with anti-money-laundering laws.

• 4
  Your rightsAccess and delete

  You can request your data, correct errors, and request deletion subject to legal retention requirements.

Your Rights on among

You have the right to access all personal information we hold about you. Contact our support team with your request, and we provide you with a copy of your data within 30 days. You also have the right to correct inaccurate information—for example, if your phone number or address has changed, you can update it in your among account settings.

You have the right to request deletion of your data, subject to legal retention requirements. If you close your among account and have no outstanding transactions or disputes, we delete your personal information after seven years. However, we may retain transaction records indefinitely as required by anti-money-laundering regulations.

Data Retention and Jurisdiction

We retain your among account data as long as your account is active. If you close your account, we retain transaction records for seven years to comply with Indonesian financial regulations and anti-money-laundering requirements. After seven years, we securely delete your personal information (name, ID, phone, email).

Our services are available only in jurisdictions where online gaming is legally permitted. We do not knowingly collect data from users in prohibited jurisdictions. If we discover that your account was opened in a prohibited location (based on IP address or other indicators), we may close your account and forfeit your balance.

Changes to This Privacy Notice

We may update this privacy notice at any time to reflect changes in our practices or applicable law. We notify you of material changes via email at least 30 days before they take effect. Continued use of among after the effective date means you accept the updated notice. If you do not agree with the changes, you can close your account.

Contact Our Privacy Team

If you have questions about our privacy practices, want to access your data, or wish to exercise your rights, contact our support team. You can reach us via email or live chat in your among account. We respond to data-access requests within 30 days. For users in Jakarta, Surabaya, Bandung, and Medan, we provide English-language support.

We take your privacy seriously. Our goal is to operate among transparently so you understand how your data is used. We do not sell your information, and we do not use it for purposes beyond running our platform and complying with law. Your trust is essential to our business, and we work hard to protect it.